Body Language Secrets to Win More Negotiations - Greg Williams, Pat Iyer

Body Language Secrets to Win More Negotiations - Greg Williams, Pat Iyer (2016)

INTRODUCTION

Chapter 1. Silent Signals: Observing Subtle and Not-So-Subtle Cues

Chapter 2. Microexpressions: Catching One-Second Bursts of Emotion

Chapter 3. Primers: Preparing for the Emotional Game

Chapter 4. Colors: Controlling the Emotional Palette

Chapter 5. Brain Games: Understanding the Role of Emotions and Psychology in Negotiation

Chapter 6. Triggers: Discovering the Hot Buttons that Stimulate Emotions

Chapter 7. Nodes: Appreciating the Affinity Principle

Chapter 8. Persuaders: Tapping the Power of Influence

Chapter 9. Techniques: Creating a Successful Negotiation

Chapter 10. Strategies: Putting It All Together