Body Language Secrets to Win More Negotiations - Greg Williams, Pat Iyer (2016)
Chapter 1. Silent Signals: Observing Subtle and Not-So-Subtle Cues
Chapter 2. Microexpressions: Catching One-Second Bursts of Emotion
Chapter 3. Primers: Preparing for the Emotional Game
Chapter 4. Colors: Controlling the Emotional Palette
Chapter 5. Brain Games: Understanding the Role of Emotions and Psychology in Negotiation
Chapter 6. Triggers: Discovering the Hot Buttons that Stimulate Emotions
Chapter 7. Nodes: Appreciating the Affinity Principle
Chapter 8. Persuaders: Tapping the Power of Influence